State Farm® Insurance Agent Jamie Hefty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Ade
August 7, 2026
5
out of
5
rating by Nikki Ade
"Rodney was so quick and efficient in helping me getting My address updated, and documentation sent over to me asap! Thank you Rodney!"
We responded:
"Thank you so much for the great review! It was nice speaking with you yesterday. We appreciate your business!"
Ronald Mendenhall
August 5, 2026
5
out of
5
rating by Ronald Mendenhall
"I just switched all of my insurance to the Jamie Hefty agency for State Farm. My agent was Rodney and he was fantastic! He sent quotes almost as quick as I asked for them and talked me through each one. He answered all my questions and was very kind and professional. I got better coverage with every policy and saved right at $1K. Thank you Rodney!"
We responded:
"Ronald, thank you for taking the time to leave us a review! I'm happy to hear that Rodney provided you with such excellent service and helped you find better coverage while saving money. It's great to know you had a positive experience with our office. We're always here if you need anything else!"
ira bragg
August 4, 2026
5
out of
5
rating by ira bragg
"Excellent service ,personable and helpful"
We responded:
"Thank you, Ira! I'm happy to hear you found our service personable and helpful. We always aim to provide excellent support. Let us know if we can help with anything else!"
Brian Davis
July 27, 2026
5
out of
5
rating by Brian Davis
"Rodney was very helpful to get the right adjustments on our policy."
We responded:
"Thank you, Brian! I'm glad Rodney was able to assist you with the adjustments on your policy. We appreciate your feedback and are here if you need anything else!"
Karen Bishop
July 24, 2026
5
out of
5
rating by Karen Bishop
"We were very pleased with agents office staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Frank The Tank
July 23, 2026
5
out of
5
rating by Frank The Tank
"Walked me through my current coverage. Talked to me about what they could offer for other coverages and broke them down for an overall view. Very helpful, professional, and insightful."
We responded:
"Thank you, Frank, for taking the time to leave us a review! I'm glad to hear that you found our discussion about your coverage helpful and insightful. It's important to us that you feel informed and confident in your insurance choices. We're always here to assist if you have any more questions or need further assistance!"
Christina Atkinson
July 22, 2026
5
out of
5
rating by Christina Atkinson
"Very nice people to talk with explain everything"
We responded:
"Thank you, Christina! I'm happy to hear that you found our team easy to talk with and that we could explain everything clearly. We appreciate your feedback and are here if you need anything else!"
Elijah Ridenour
July 20, 2026
5
out of
5
rating by Elijah Ridenour
"Amber is extremely professional. She makes purchasing insurance a breeze. I came in expecting to purchase one policy but after simple conversation, she explained the importance of having life insurance with the peace of mind for my loved ones. Highly recommend."
We responded:
"Elijah, thank you for taking the time to leave us a review! I'm glad Amber was able to make your insurance experience easy and informative. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Rosemary King
July 16, 2026
5
out of
5
rating by Rosemary King
"Autumn was extremely helpful couldnt appreciate it more!🙏🥰"
We responded:
"Rosemary, thank you for taking the time to leave us a review! I'm glad you had such a positive experience with our office. We appreciate your support!"
Angela Loff
July 16, 2026
5
out of
5
rating by Angela Loff
"I called to get a quote and within 30mins or less I had a new insurance company. Rodney was very helpful! The other company I had I never knew who I was talking too and they didn’t seem to be listening to what I was saying. I only wish I had called earlier due to the amount of money I will be saving!"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that Rodney was able to assist you so efficiently. It's great to know you're satisfied with the switch and the savings you're experiencing. We're here if you need anything else!"
Guy Bing
July 16, 2026
5
out of
5
rating by Guy Bing
"I recently changed all my Insurance coverage over to State Farm. The agent who accommodated me was Rodney McGillvary. Rodney was very helpful in respects to what coverages i should go with.I would recommend to anyone who would like a quote to reach out to Rodney"
We responded:
"Thank you, Guy! I'm glad Rodney was able to assist you with your insurance needs and provide helpful guidance on your coverage options. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
April Huffman
July 14, 2026
5
out of
5
rating by April Huffman
"I was with another company for around 50 years with my husband now. This company refused to pay for a break into my van. 1st claim ever. Just a nightmare to have terminal cancer and have people steal your tools to keep my construction business open and they made me feel like ####. When we decided to switch it was amazing. Autumn Hollbrooke helped me so much. I had a payment issue and she was amazing to help me. I am so thrilled to be with such a caring company. I carry 2 vehicles full coverage and home owners. They beat the bill i was receiving, from 219.78$ to 145.26$. Wuth better coverage. Just amazing. Thank you."
We responded:
"April, thank you for taking the time to leave us a review! I'm really glad we could assist you and make the transition to our office a positive experience. It's important to us that you feel supported, especially during challenging times. We're happy to provide you with better coverage and savings on your policies. Don't hesitate to reach out if you need anything!"
Jassen Dugan
July 10, 2026
5
out of
5
rating by Jassen Dugan
"Rodney was very helpful in getting me quotes for what I needed. He was very professional and answered all my questions."
We responded:
"Thank you, Jassen, for taking the time to leave us a review! I'm happy to hear that Rodney was able to assist you with the quotes and provide the answers you needed. We appreciate your feedback and support. Let us know if we can help with anything else!"
Adam Campbell
July 7, 2026
5
out of
5
rating by Adam Campbell
"Great experience with State Farm. The agent Rodney McGillvary, was very helpful and explained everything thoroughly to my wife and me for both our renters insurance and our vehicles insurance. The agent was able to beat the pricing of the insurance company I was with. He also addressed my concerns about my life insurance policy and called me back with the information I needed. The whole process was completed within an hour of the initial phone call. Highly recommend."
We responded:
"Adam, thank you for taking the time to leave us a review! I'm happy to hear that Rodney was able to assist you and your wife with your insurance needs and provide clear explanations. It's great to know we could offer competitive pricing and address your concerns efficiently. We appreciate your recommendation. Let us know if we can help with anything else!"
Deborah Walker
June 29, 2026
5
out of
5
rating by Deborah Walker
"Jack and I went into the State Farm in Auburn seeking new car auto insurance and homeowners insurance. We had a young lady by the name of Amber help us. She was amazing. She answered all of our questions and we walked out of there feeling very satisfied with our decision to have State Farm as our auto insurance carrier, thank you again. Jack and Deborah Walker"
We responded:
"Your review means so much to us, Jack and Deborah! Knowing that your in-person conversation regarding your motorcycle, health, and auto insurance with Amber left you both with such a positive impression brings a huge smile to all of our faces today. Thank you for recommending our Auburn State Farm office to our community, and please know we are here whenever you need assistance!"
Chris
June 25, 2026
5
out of
5
rating by Chris
"I stopped by Jamie Hefty State Farm today because I needed auto insurance.
First of all… before I could even sit down, I was greeted by the office’s four-legged employee. That dog immediately walked over, licked my face, gave me kisses, and honestly provided better customer service than about 90% of businesses I’ve been to. Give that dog a raise immediately.
Then Amber came in and absolutely worked some kind of insurance witchcraft. I walked in needing auto insurance and somehow left with auto, renters, and life insurance. It was the insurance version of walking into Buc-ee’s for gas and leaving with 17 bags of beef jerky, a brisket sandwich, a Yeti cup, two T-shirts, a bag of Beaver Nuggets, a cast iron skillet, a lawn chair, and somehow spending $247 while convincing yourself you “saved money.”
Amber made everything ridiculously easy, answered every question I had, never once made me feel pressured, and somehow turned talking about deductibles into a conversation that didn’t make me want to fake my own disappearance.
So let me recap…
✅ Got better coverage.
✅ Saved money.
✅ Got attacked by the cutest dog on the planet.
✅ Left wondering how the hell I accidentally bought three insurance policies like I was shopping at Costco.
Five stars isn’t enough. Give Amber six stars and promote the dog to Regional Manager. That little gal earned it."
We responded:
"Chris, thank you for taking the time to leave us such a fun and detailed review! I'm thrilled to hear that our four-legged team member made such a memorable impression and that Amber was able to assist you with your insurance needs in such a seamless way. It sounds like you had quite the experience, and we're glad you left feeling satisfied with your coverage. We appreciate your sense of humor and your kind words about our team. Let us know if we can help with anything else!"
Kasey Bosell
June 23, 2026
5
out of
5
rating by Kasey Bosell
"Best rates and best customer service! I’m super happy with Jamie Hefty State Farm!!"
We responded:
"Hey, Kasey! Thank you for the review. We're so happy to hear you've had such a positive experience with our office. It means a lot to know you've been pleased with both the service you received and your auto coverage. We truly appreciate your support and are grateful to have you with us!"
Barbara M
June 23, 2026
5
out of
5
rating by Barbara M
"I was looking to change my auto insurance for a policy that was a little cheaper than my current plan. I was also looking to add a family member who recently got a license and a used truck to drive. Jamie was able to provide what I needed."
We responded:
"Thank you, Barbara, for your review! We're glad we could help you find an affordable auto insurance policy and add a family member. Let us know if you need anything else!"
Suzanne Stafford
June 18, 2026
5
out of
5
rating by Suzanne Stafford
"Rodney was very friendly and made our move very easy."
We responded:
"Suzanne, I'm happy to hear Rodney was able to make your move smooth and stress-free. We appreciate your support!"
Dave B
June 16, 2026
5
out of
5
rating by Dave B
"There are times when getting quotes is tedious or worse, pressured. Rodney was professional, enjoyable to talk to and informative. At no time did I feel pressured. Would highly recommend anyone looking for an auto or home or both quote to speak with him. Great job."
We responded:
"Thank you, Dave! I'm glad to hear that Rodney made the process smooth and pressure-free for you. We appreciate your recommendation and are happy to have been able to assist with your insurance needs. Feel free to reach out if you need anything else!"
Brandon Sprunger
June 12, 2026
5
out of
5
rating by Brandon Sprunger
"Helped and I met the puppy reba!"
We responded:
"Brandon, I'm glad we could assist you, and it's wonderful that you got to meet Reba! She's a special part of our team. Let us know if we can help with anything else. Thanks for choosing us!"
DIANA OTIS
June 8, 2026
5
out of
5
rating by DIANA OTIS
"Rodney was courteous, professional and a great representative for your company. I have complete confidence in him."
We responded:
"Diana, thank you for taking the time to leave us a review! I'm happy to hear that Rodney provided you with such a positive experience. We appreciate your confidence in him and our office. Feel free to reach out if you need anything else!"
John Gilreath
June 8, 2026
5
out of
5
rating by John Gilreath
"I spoke with rodney. The main thing i liked is that rodney did not try to force a sell-it was more-heres what i can do for you. He was very attentive and answered any questions I had."
We responded:
"Thank you, John! I'm glad Rodney was able to assist you in a way that felt comfortable and informative. We always aim to provide helpful and attentive service. Let us know if we can help with anything else!"
Glenn McGillvary
May 24, 2026
5
out of
5
rating by Glenn McGillvary
"My Advisor Rodney McGillvary was very helpful with finding very good deals on Insurance and some discounts. He was very personable and informative and was just a really nice guy. I never felt pressured into any decisions. He took plenty of time with me to explain and answer any questions. I'd recommend him to anyone wanting a very good experience. Thank you Rodney!"
We responded:
"Hey Glenn, thank you for taking the time to leave us a review! I'm happy to hear that Rodney was able to assist you in finding great deals and discounts. It's wonderful that he made the process comfortable and informative for you. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Todd Eagan
April 1, 2026
5
out of
5
rating by Todd Eagan
"Excellent experience with Hefty Insurance. Professional and likable people have been a pleasure to deal with for the last year! Thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jamie Hefty’s Team here in Auburn . "