State Farm® Insurance Agent Jamie Hefty
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alisa Carpenter
September 18, 2026
5
out of
5
rating by Alisa Carpenter
"Great customer service and loyalty."
We responded:
"Thank you, Alisa! I'm happy to hear you appreciated our customer service and loyalty. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Catherine Napier
September 10, 2026
5
out of
5
rating by Catherine Napier
"Prompt, professional, and super helpful! They made securing coverage quick and hassle-free. Five stars all the way!"
We responded:
"Catherine, thank you for taking the time to leave us a review! I'm happy to hear that you found our service prompt and helpful. Making the process quick and hassle-free is always our goal. We're always happy to help if anything comes up."
Michelle Woods
September 9, 2026
5
out of
5
rating by Michelle Woods
"Excellent customer service! Always a friendly team willing to help."
We responded:
"Thank you, Michelle! I'm happy to hear that you find our team friendly and helpful. We strive to provide excellent customer service every day. We're here to help!"
Cary W
September 8, 2026
5
out of
5
rating by Cary W
"I can’t say enough good things about Jamie Hefty and his State Farm office! Jamie is incredibly helpful, professional, and genuinely cares about his customers. He takes the time to explain everything, answer questions, and make sure you feel comfortable with your coverage.
His office staff is also absolutely wonderful — everyone is so friendly, welcoming, and helpful. And I have to mention the office dog! 🐶 Having such a sweet, friendly dog there makes the office feel even more welcoming and gives the whole place such a warm, relaxed atmosphere."
We responded:
"Cary, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that you feel comfortable and well-cared for with your coverage. Our team, including our furry friend, loves creating a welcoming atmosphere for everyone who visits. Don't hesitate to reach out if you need anything!"
Keith Roos
September 8, 2026
5
out of
5
rating by Keith Roos
"Jamie is very thorough with his questions to make sure you have the proper coverage. He’s a great communicator and makes sure you have adequate coverage and you understand everything about the coverages in your policy. You can tell he isn’t there to sell you something, he is there to provide you with knowledge and educate you on what coverages you need to protect your family and property."
We responded:
"Thank you, Keith! I'm happy to hear that you felt informed and well-covered with your policy. It's important to me that you understand your coverage and feel confident in your choices. We're here to help if you have any more questions or need assistance in the future!"
Dale Haiflich
September 8, 2026
5
out of
5
rating by Dale Haiflich
"Great service, easy transition from my old insurance to State Farm."
We responded:
"Thank you, Dale! I'm happy to hear that your transition to State Farm was smooth and that you're satisfied with our service. We're here to make things easy for you. Let us know if we can help with anything else!"
Matt
September 8, 2026
5
out of
5
rating by Matt
"I’ve had a great experience working with Jamie Hefty at State Farm. He’s been incredibly helpful, communicative, and always a pleasure to deal with. Jamie takes the time to answer questions, makes things easy to understand, and genuinely cares about his clients. I highly recommend him to anyone looking for a dependable and personable insurance agent!
And an added bonus: his office dog, Reba, is absolutely adorable! 🐶❤️"
We responded:
"Thank you, Matt! I'm really happy to hear about your positive experience with our office. It's great to know that you find our efforts helpful and communicative. We're always here if you need anything else."
Andrew Swearingen
September 8, 2026
5
out of
5
rating by Andrew Swearingen
"Jamie Hefty is clearly the best insurance agent I be ever had! 10/10"
We responded:
"Andrew, thank you for taking the time to leave us a review! I'm really happy to hear that you feel so positively about your experience with our office. We strive to provide the best service possible. We're always happy to help if anything comes up."
kate lipscomb
September 8, 2026
5
out of
5
rating by kate lipscomb
"Good customer service!"
We responded:
"Kate, thank you for taking the time to leave us a review! I'm happy to hear that you had a good experience with our customer service. We're here to help if you need anything else!"
Bev Black
September 1, 2026
5
out of
5
rating by Bev Black
"Very knowledgeable and saw me the same day I called."
We responded:
"Bev, thank you for the 5 stars! I’m glad we could get you in the same day and answer your questions. Let us know if we can help with anything else!"
Shane Freeman
September 1, 2026
5
out of
5
rating by Shane Freeman
"Great service!"
We responded:
"Thank you, Shane! I'm happy to hear you had a great experience with our service. We're here if you need anything else!"
Shawn Webb
August 28, 2026
5
out of
5
rating by Shawn Webb
"Rodney is a great guy to work with, on homeowners insurance got back with me every time and gave me a great rate, thanks ,"
We responded:
"Shawn, thank you for taking the time to leave us a review! I'm happy to hear that Rodney was able to assist you with your insurance and provide a great rate. We appreciate your feedback and support. Let us know if we can help with anything else!"
Christine Herrick
August 28, 2026
5
out of
5
rating by Christine Herrick
"Great service and friendly staff."
We responded:
"Christine, thank you for taking the time to leave us a review! I'm happy to hear that you enjoyed our service and found our team friendly. We appreciate your support!"
Don M
August 26, 2026
5
out of
5
rating by Don M
"Excellent service. Could not have asked for better care."
We responded:
"Don, thank you for taking the time to leave us a review! I'm happy to hear that you received excellent service and felt well taken care of. We're always here to help if you need anything else!"
Doug Holbrook
August 21, 2026
5
out of
5
rating by Doug Holbrook
"Called in and Autumn helped me out with a few CSR questions I had. She was very polite and professional. Would highly recommend State Farm. Insured with them for 20 years and best experience I have had with any insurance company."
We responded:
"Doug, thank you for taking the time to leave us a review! I'm happy to hear that you received polite and professional assistance with your questions. It's wonderful to know that after 20 years, you're still having great experiences with us. We appreciate your recommendation and your loyalty. Let us know if we can help with anything else!"
Alexandria McGillvary
August 21, 2026
5
out of
5
rating by Alexandria McGillvary
"Rodney was a huge help when getting auto insurance. He was knowledgeable of all the policies. He took his time to explain each policy in detail with me to help me decide which one would be the best fit for me! If you need quotes on auto, life or home owners insurance, ask for Rodney!"
We responded:
"Thank you, Alexandria! I'm glad Rodney was able to assist you with your insurance needs and provide detailed explanations to help you make the best choice. We appreciate your recommendation and are here to help with any other insurance questions you might have. Feel free to reach out if you need anything else!"
Jacob Kuder
August 20, 2026
5
out of
5
rating by Jacob Kuder
"Very helpful and willing to go out of his way to find me extra savings."
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm happy to hear that you found our efforts helpful and that we could assist in finding you extra savings. We're always here to help if you need anything else!"
Melissa Secrest
August 20, 2026
5
out of
5
rating by Melissa Secrest
"Amber did a great job and was through. I was extremely please with my rate. They are freind and helpful."
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that Amber provided you with thorough service and that you're pleased with your rate. We always aim to be friendly and helpful. Feel free to reach out if you need anything else!"
Juli Plummer
August 19, 2026
5
out of
5
rating by Juli Plummer
"Autumn was such a big help with my last minute changes on one of my policies! She did everything she could do in order to help me get everything around in time. Thank you for the help!"
We responded:
"Juli, thank you for taking the time to leave us a review! I'm glad we could assist you with your last-minute policy changes. We always aim to provide the best service possible. Let us know if we can help with anything else!"
Michael Fugate
August 19, 2026
5
out of
5
rating by Michael Fugate
"Rodney, was a tremendous help. He explained my options, in details easily understood, and answered all my questions in timely and professional manner. My transaction was easy and satisfactory. I reccomend him to anyone looking for personable and professional service.
He is the reason I change insurance today."
We responded:
"Thank you, Michael! I'm really happy to hear that Rodney was able to assist you so effectively. It's great to know that he made your experience smooth and satisfactory. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Kip Swadley
August 14, 2026
5
out of
5
rating by Kip Swadley
"Super professional had my bike insured before we hung up 5 minute call"
We responded:
"Kip, thank you for taking the time to leave us a review! I'm happy to hear that we could get you insured so quickly and efficiently. If you need anything else, feel free to reach out!"
Hannah Reneè
August 12, 2026
5
out of
5
rating by Hannah Reneè
"Thank you to Rodney for helping me apply for home insurance, overall it was an easy and reasonably priced experience!"
We responded:
"Thank you, Hannah! I'm happy to hear that Rodney made the insurance process smooth and affordable. We appreciate your feedback and are here if you need anything else!"
Nikki Ade
August 7, 2026
5
out of
5
rating by Nikki Ade
"Rodney was so quick and efficient in helping me getting My address updated, and documentation sent over to me asap! Thank you Rodney!"
We responded:
"Thank you so much for the great review! It was nice speaking with you yesterday. We appreciate your business!"
Ronald Mendenhall
August 5, 2026
5
out of
5
rating by Ronald Mendenhall
"I just switched all of my insurance to the Jamie Hefty agency for State Farm. My agent was Rodney and he was fantastic! He sent quotes almost as quick as I asked for them and talked me through each one. He answered all my questions and was very kind and professional. I got better coverage with every policy and saved right at $1K. Thank you Rodney!"
We responded:
"Ronald, thank you for taking the time to leave us a review! I'm happy to hear that Rodney provided you with such excellent service and helped you find better coverage while saving money. It's great to know you had a positive experience with our office. We're always here if you need anything else!"
ira bragg
August 4, 2026
5
out of
5
rating by ira bragg
"Excellent service ,personable and helpful"
We responded:
"Thank you, Ira! I'm happy to hear you found our service personable and helpful. We always aim to provide excellent support. Let us know if we can help with anything else!"